At SK Solutions and services, we value our clients and aim to deliver the best digital marketing services. However, due to the nature of our work, we follow a clear cancellation and refund policy:
- Cancellation Policy
Clients may request cancellation of services by providing a written notice via email to support@sksolutionss.in.
Cancellation requests for ongoing monthly services (SEO, Social Media Marketing, Google Ads, etc.) must be made at least 7 days before the next billing cycle.
Once a campaign/project has been initiated and resources are allocated, cancellation will not be possible for that billing cycle.
- Refund Policy
Service Fees: Payments made for services (SEO, Ads Management, Content Marketing, Web Development, etc.) are non-refundable once work has started.
Prepaid Plans/Retainers: If you cancel before the work has started, you may be eligible for a partial refund after deducting administrative/consultation charges.
Digital Ads Spend: Any money spent on third-party platforms (Google, Facebook, Instagram, etc.) is non-refundable as it is directly paid to the platform.
Custom Projects (Web Design/Development): Refunds are not applicable once design/development work has commenced.
- Refund Exceptions
Refunds may be considered only in the following cases:
Duplicate payment made by the client.
Services not delivered as per the agreed scope (after proper review and verification).
- Contact Us
For cancellation or refund-related queries, please contact us at:
📧 support@sksolutionss.in